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Cookies Policy

This Cookies Policy explains how iWild Casino may use cookies and similar technologies when you visit or use our website. It describes what these technologies do, why they may be used, and the choices available to you. This policy should be read together with our Privacy Policy and any other website terms that apply.

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What cookies are

Cookies are small text files that a website may store on your computer, mobile phone, tablet or other device. They help a website recognise a device, remember information about a visit and provide certain website functions. Some cookies are placed by the website you are visiting, while others may be placed by service providers that support website operations.

Contents

We may also use technologies that perform a similar function to cookies. These may include pixels, tags, software development kits, local storage and device or browser information. In this policy, we refer to cookies and similar technologies together as cookies unless a distinction is needed.

Cookies can be session cookies or persistent cookies. Session cookies normally operate only while your browser is open and may be removed when the session ends. Persistent cookies may remain on your device for a longer period or until they expire or are deleted. The length of time a cookie remains available depends on its purpose and the settings used for it.

Cookies do not usually contain information that directly identifies you by name. However, information collected through cookies may be linked with other information that we hold about your use of the website. Where this happens, we handle the information in accordance with our Privacy Policy and applicable privacy requirements.

How we may use cookies

The cookies used on the website may have different purposes. Some are needed for the website to function, while others help us understand how visitors use the website or remember choices. We may use cookies for the following general purposes:

  • Essential operation: to support core website features, page navigation, account access, security controls and the delivery of requested services.
  • Security and fraud prevention: to help identify unusual activity, protect accounts, reduce misuse and support the integrity of the website and its systems.
  • Preferences: to remember settings or choices, such as language, display preferences or cookie selections, so that they do not need to be entered repeatedly.
  • Performance and analytics: to collect information about how visitors use the website, including which pages are viewed, how pages perform and whether users encounter errors.
  • Functionality: to support features that improve the way the website operates and to provide a more consistent experience across visits or devices.
  • Advertising and measurement: where used, to help deliver or measure relevant communications, understand campaign performance and limit repeated content.
  • Compliance and responsible operation: to support age, identity, account, safer gambling, regulatory, legal and internal control processes where relevant to the services provided.

The exact cookies available may depend on the pages you visit, the features you use, your device and browser settings, and the choices you make. Not every cookie will be used for every visitor. We may also review and update the technologies used on the website as our services and operational needs change.

Essential cookies

Essential cookies are generally required for important website functions. They may help maintain a secure connection, keep a session active, remember a temporary selection or support access to a requested feature. If these cookies are blocked or removed, parts of the website may not work correctly, and some services may not be available.

Optional cookies

Optional cookies are not normally required for basic browsing. They may be used for preferences, analytics, functionality or marketing-related purposes. Where consent is required, we will seek it through the website or an appropriate consent tool before placing or using the relevant optional cookies.

Third-party technologies and your choices

We may use third-party providers to help operate, secure, analyse or improve the website. These providers may place or access cookies on our behalf, or may collect information in accordance with their own terms and privacy notices. Third-party cookies may support services such as website analytics, security, content delivery, customer support, advertising measurement or payment and account functionality.

A third party may process information in countries outside Australia, depending on the provider and the way its service operates. Information handled through third-party technologies may be subject to the provider’s privacy practices. We take reasonable steps to select and manage service providers appropriately, but you should review a provider’s own information if you need to understand its practices in detail.

When you first visit the website, a cookie notice or preference tool may allow you to accept, reject or manage certain categories of optional cookies. Your selections may be stored in a cookie so that the website can remember them. If you delete that cookie, use a different browser or access the website from another device, you may be asked to make your choices again.

  1. Use the cookie preference tool available on the website, where provided, to change or withdraw choices for optional cookies.
  2. Adjust your browser settings to block, restrict, delete or receive warnings about cookies.
  3. Use device controls that limit tracking or advertising technologies, where those controls are available.
  4. Review the privacy and cookie information provided by third-party services that may be used on the website.

Browser and device controls can affect all websites, not only ours. Blocking every cookie may prevent some features from working, may require you to repeat selections and may affect account access or website security. Removing cookies does not necessarily remove information that was collected before the cookies were deleted.

If you use more than one browser or device, you may need to manage cookie choices separately on each one. Some settings may control advertising or analytics technologies generally, but may not stop essential cookies that are needed to provide a service you have requested.

Privacy, updates and further information

Information collected through cookies may include technical details such as an internet protocol address, browser type, operating system, device type, general location information, referring pages, pages visited, actions taken, approximate visit times and interaction data. The information collected will depend on the cookies and tools in use. We aim to use this information for the purposes described in this policy and for other purposes explained in our Privacy Policy.

We may combine cookie information with account, transaction, support or website usage information where permitted and where reasonably necessary for our business, security, legal or service-related purposes. This may help us keep the website secure, understand service performance, prevent misuse, provide relevant functionality and meet obligations connected with operating an online gambling service.

We do not intend for cookies to replace the safeguards that apply to account security or responsible gambling. You should keep your login details confidential, use appropriate device security and make use of any account, spending or safer gambling controls available through the service. If you share a device, other users may be able to see activity or settings stored by the browser.

This policy may be updated from time to time to reflect changes to the website, the technologies we use, our service providers, legal requirements or our privacy practices. When changes are made, the updated version will be published on this page with a revised date where appropriate. You should review this page occasionally so that you remain informed about how cookies are used.

If you have questions about this Cookies Policy or wish to exercise a privacy choice, please use the available website support or privacy channels. We will handle requests in line with applicable requirements and may need to verify your identity before responding. Our ability to provide certain website functions may be affected where a request involves blocking technologies that are necessary for security, account access or core operation.

By continuing to use the website after reviewing any applicable cookie notice, you acknowledge that cookies may be used in accordance with your selections and this policy. Where consent is required, your consent will be requested through the relevant consent mechanism, and you can change optional cookie choices using the controls made available on the website.