Betting Rules

These Betting Rules explain the general conditions that apply when you use betting, gaming or casino services made available by iWild Casino. They are intended to help players understand how wagers are placed, recorded and settled. Product-specific rules, notices displayed on the website and the iWild Casino Terms and Conditions may also apply. Please read all relevant information before using a service or placing a wager.

1. Scope, eligibility and accepting the rules

These rules apply to the betting and gaming products that iWild Casino makes available from time to time. Different products may have different instructions, settlement methods, entry requirements, game features or restrictions. The rules shown on the relevant product page, game screen or betting slip form part of the conditions for that product. If a product-specific rule differs from a general statement on this page, the product-specific rule will generally apply to that product.

Contents

By opening an account, accessing a betting service or submitting a wager, you confirm that you have read and understood the applicable rules and agree to follow them. You must also comply with the iWild Casino Terms and Conditions, privacy information, responsible gambling information and any other conditions displayed on the website. These rules do not replace those documents. They should be read together with them.

You must be legally permitted to use the relevant service. You are responsible for checking the laws that apply to you, including the laws of the Australian state or territory where you are located. Do not use a service if online gambling or the particular product is not lawful for you. iWild Casino may restrict, suspend or refuse access where required by law, by a regulatory obligation, by a product restriction or by internal security procedures.

You must provide accurate, current and complete information when registering and when responding to an account or identity check.
You must be at least the legal gambling age that applies to the service and your location. Underage people must not open an account, use another person's account or place a wager.
An account is intended for the person whose details were used to create it. You must not sell, transfer, lend or share your account or login credentials.
You must keep your password and other security information confidential and notify iWild Casino if you believe your account has been accessed without permission.
You must not use the service from a location where the relevant betting or gaming activity is restricted or unlawful.
You must not attempt to avoid location, identity, age, payment or other checks.

iWild Casino may request information or documents to verify identity, age, location, payment ownership, source of funds or compliance with applicable requirements. Until a check is completed, access to some features may be limited. Any information supplied should be genuine, readable and up to date. Providing misleading information or documents may result in a wager being voided, an account being restricted or other action being taken under the applicable terms.

2. Placing and accepting wagers

Before placing a wager, check the selected product, event, game, outcome, odds or price where shown, stake, potential return, applicable conditions and any other details presented on the betting screen. You are responsible for reviewing your selection before confirming it. A wager is normally submitted by selecting the relevant option and completing the confirmation process. Merely viewing a market, game or betting slip does not create a wager.

A wager is accepted only when it has been successfully recorded by iWild Casino's system and a confirmation or record is made available. A message, screen display or account history entry may be used to show the status of a wager. A request to place a wager is not necessarily accepted simply because it has been entered, displayed or sent. If a wager is rejected, interrupted or not recorded, it should not be treated as accepted.

Before confirmation

Check that the correct account is being used and that the stake is within any limits shown for the product.
Review selections carefully, including any game option, market, event, bet type, number, colour, team, player or outcome selected.
Check whether the displayed price, odds, rules or potential return can change before acceptance.
Do not confirm a wager if the information displayed is unclear, incomplete or inconsistent.
Make sure you understand whether a selection is a single wager, a combination, a repeated entry or another product type.

Technical delays, connection problems, device errors, maintenance, system updates or unexpected interruptions can affect the display or transmission of a wager. You should check your account history or other available confirmation before attempting to place the same wager again. Repeating a request may result in more than one wager being accepted. Contact or support options made available on the website can be used if the status of a wager is unclear.

iWild Casino may apply product, account, payment, jurisdictional or responsible gambling limits. A limit may apply to the stake, number of wagers, maximum return, deposit, session or another feature. Any applicable limit should be shown during the relevant process or set out in the applicable product terms. A wager that exceeds a stated limit may be refused, reduced or otherwise handled in accordance with the relevant rules.

Changes, cancellations and restrictions

Once accepted, a wager generally cannot be changed or cancelled unless the relevant product expressly allows it. If a cash-out, cancellation or similar feature is offered, it is subject to availability, display, timing, acceptance and the product-specific rules. A request may fail or expire before it is accepted. Changes to a game, event or market after a wager is accepted do not automatically create a right to cancel or amend the wager.

iWild Casino may suspend a market, game or betting function when necessary for security, technical, operational, legal or integrity reasons. A product may also be withdrawn or made unavailable in a particular location. Any accepted wager affected by such an event will be reviewed under the applicable product rules and relevant law.

3. Game results, settlement and corrections

Wagers are settled using the result or outcome determined by the applicable product rules. For casino and gaming products, this may involve the result produced by the relevant game system. For events or markets, where offered, settlement may use an official result or another source identified in the product rules. The settlement method can vary between products, so read the relevant rules before placing a wager.

A result may be subject to confirmation, verification, postponement, abandonment, cancellation, disqualification, correction or another change. The way an affected wager is treated depends on the product-specific rules and the circumstances. If no specific rule applies, iWild Casino may take a reasonable approach consistent with the displayed information, the nature of the product and applicable legal requirements.

A winning wager is one that meets the outcome and conditions stated in the relevant product rules.
A losing wager is one that does not meet those conditions.
A void or cancelled wager may be treated as not having taken effect, subject to the applicable rules.
A postponed or interrupted event, round or game may be settled later, voided or handled in another way described by the product rules.
A partial result, dead heat, tie, push or similar outcome may have a special settlement method.
Any displayed return is subject to the applicable odds, stake, rules, taxes where relevant and account conditions.

If an obvious error occurs in a price, odds, result, account balance, game display or settlement, iWild Casino may correct the error and apply the outcome that would have applied without the error. An obvious error may include a typographical, technical, system, communication or calculation mistake, or information that is clearly inconsistent with the relevant product. Where appropriate, affected wagers may be voided, recalculated or settled according to the correct information and applicable rules.

You should review your wager history and account balance and raise any apparent mistake as soon as reasonably possible. Records held by the relevant system may be used when investigating a dispute, including the time a wager was submitted, the information displayed, the status of acceptance and the result recorded. If the information in your account history differs from a screen image or personal record, the matter may require further review.

Fair play and system integrity

You must use the service fairly and only for its intended purpose. You must not interfere with, damage, reverse engineer, manipulate or place unreasonable demands on the website, game software, betting systems or security controls. You must not use bots, scripts, automated tools, unauthorised software, stolen information, collusion or any other method intended to obtain an unfair advantage or disrupt the service.

Suspicious activity, a security concern, a technical issue or a possible breach of these rules may be investigated. During an investigation, iWild Casino may delay a settlement, restrict an account, remove access to a product or take other action allowed by the applicable terms and law. Where action is taken, the relevant account holder may receive information about the matter unless disclosure is restricted for security, privacy, legal or integrity reasons.

4. Account conduct, responsible gambling and support

Gambling should be treated as entertainment, not as a way to earn income or recover losses. Only wager money you can afford to lose. Set a personal budget and time limit before you begin, and stop when that limit is reached. Never chase losses by increasing stakes or gambling for longer than planned. Avoid gambling when you are distressed, tired, under the influence of alcohol or drugs, or unable to make clear decisions.

Use the responsible gambling tools and account controls made available on the website.
Consider setting deposit, spending, loss, wagering, session or access limits where available.
Take a break or request a longer restriction if gambling is becoming difficult to control.
Do not ask another person to place wagers for you or use another person's account.
Keep gambling separate from essential household spending, bills, credit commitments and savings.
Seek independent support if gambling is causing stress, financial difficulty, relationship problems or other harm.

You can stop using the service at any time. If you feel that you need help controlling your gambling, use the responsible gambling information and account options available on the website. You may also seek assistance from an appropriate gambling support service in Australia or from a qualified financial or health professional. iWild Casino cannot guarantee that a player will win, recover losses or maintain control without personal limits and responsible decisions.

Payments and withdrawals may be subject to account verification, payment ownership checks, transaction rules, applicable limits, processing controls and legal requirements. You must use a payment method that you are authorised to use. Do not deposit or withdraw funds on behalf of another person, and do not use the service to conceal the source or destination of funds. Further information about available payment methods and conditions should be checked on the relevant website pages.

Questions and complaints

If you have a question about a wager, result, account record or application of these rules, review the relevant product information and account history first. If the issue remains unresolved, use the support or complaints process made available by iWild Casino. Include enough information to identify the matter, such as the account details requested through the secure process, the relevant game or market, the approximate date and time, and a clear explanation of the concern. Do not send passwords or sensitive payment information through an unsecured channel.

These Betting Rules may be updated when products, systems, legal requirements or operational practices change. The current version published on the website applies from the date stated or, where no date is stated, from publication. You should review the rules regularly, particularly before placing a wager. If you do not accept an updated rule, stop using the affected service and review the options available under the applicable Terms and Conditions.

Betting Rules

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